Moreland Communications


Enterprise companies have known about and taken advantage of managed services for some time.  As we’ve previously noted, that trend is changing, with more small- and mid-sized businesses investigating the benefits of having a third party host their network or manage their storage, network security and more.

But managed VoIP telephony has always been something of a holdout among smaller companies.  Big companies routinely implement VoIP-based phone systems that combine voice and data across one network.  The capital expenditures required, though, have prevented many smaller companies from taking the plunge.  In addition, some firms wanted their PBX onsite in case of a business continuity threat.

Now, however, a new report from the Aberdeen Group says that’s increasingly no longer the case.  Hosted VoIP systems are clearly moving into the mainstream, it says, especially among smaller businesses.  The report surveyed more than 100 organizations, and found that one-third have already outsourced their VoIP systems, with another 35 percent planning to do so over the next two years.

Lower CapEx and OpEx costs are a major factor, of course. At Windstream, our hosted VoIP and data bundle delivers a solid set of benefits to companies of all sizes, including scalability, quality of service, voice prioritization…and lower costs, as well.  Plus, many of our customers find that by letting us handle their voice and data network requirements, we allow them to concentrate on what they do best.  In other words, it’s a win-win for everyone.

Windstream Hosted Solutions announced on Tuesday that it has launched its second-generation cloud platform.

The platform will enhance the technology of its exisiting cloud services offering, including solutions from VMware, NetApp, EMC and more. Windstream says the platform is a blend of technology enhancements including VMware vCloud director, custom RTO/RPO capabilities utilizing NetApp SnapMirror, EMC RecoverPoint, all working together with VCE Vblock compute. 

Windstream introduced cloud capacity at its Charlotte facility in response to the increased demand from clients. Windstream opened its third data center in Charlotte in April. The company plans several more deployments across the country in early 2012.

Read the full press release >>>

Earlier this month, Windstream announced a $2.3 billion acquition of PAETEC, a New York-based technology and communications provider.

The PAETEC acquisition is terrific news for Windstream and for its Customers. 

Windstream customers will get the added benefit of doing business with a company with significantly greater resources, including a much more dense nationwide fiber network.  We will have more capacity to meet growing demands for IP-based services, managed services, cloud computing and data center services.

The transaction is another significant step in Windstream’s transformation.

  • Combination creates a formidable national telecommunications provider with more than $6 billion in total revenue
  • Expands operations coast to coast, with operations increasing from 29 states to 46 states and the District of Columbia
  • Creates nationwide network with approximately 100,000 fiber route miles
  • Enhances capabilities in key strategic growth areas including metro fiber, Ethernet, data centers and managed services
In short, this transaction enhances Windstream’s ability to offer a robust set of communications products and services at competitive rates. I'm extremely excited about the new opportunities in front of us, and you should be too.

We expect the transaction to close within six months. Until then, it's business as usual. Windstream will continue to provide world-class service to existing cusomers.

We hope you are as excited as we are about this news. It’s a major step for Windstream and a WIN for customers.


$5,600 a minute. That’s a lot of money any way you slice it…and according to a new white paper, it’s the cost of data center downtime.

The report, from Emerson Network Power, incorporates findings from the Ponemon Institute. It surveyed more than 400 enterprise data center and IT professionals at 41 data centers. The survey found that based on an average reported incident length of 90 minutes, the average cost of a single downtime event was more than half a million dollars. The report quantifies the numbers, saying, “These costs are based on a variety of factors, including but not limited to, data loss or corruption, productivity losses, equipment damage, root-cause detection and recovery actions, legal and regulatory repercussions, revenue loss and long-term repercussions on reputation and trust among key stakeholders.” Ponemon researchers discovered that, taken together, the total cost to the 41 companies surveyed from their most recent data center outages totaled more than $20.7 million.

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